Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a completely rebuilt version of its Slackbot, transforming it into a fully powered AI agent capable of searching enterprise data, drafting documents, and taking action on behalf of employees. This new version, available to Business+ and Enterprise+ customers, is part of Salesforce's strategy to position Slack at the forefront of the 'agentic AI' movement. The revamped Slackbot operates on a large language model and sophisticated search capabilities, allowing it to access various enterprise data sources. Internal testing has shown promising results, with high adoption rates among Salesforce employees and significant time savings reported. The new Slackbot aims to enhance productivity and collaboration in the workplace.

• New Slackbot transforms into a fully powered AI agent.
• Available to Business+ and Enterprise+ customers.
• Operates on a large language model and advanced search capabilities.
• High internal adoption rates and user satisfaction among Salesforce employees.
• Aims to enhance productivity and collaboration in the workplace.